Welcome to the ZFM GROUP LTD website. By accessing, browsing, or using this website, or by purchasing products or submitting orders through it, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please discontinue use of this website.
- Acceptance of Terms
These Terms of Service apply to your access to and use of this website and the associated wholesale clothing services.
ZFM GROUP LTD reserves the right to modify or update these terms based on business needs, changes in website functionality, or applicable laws and regulations. Updated terms will be posted on the website and become effective as of the date of publication.
- Nature of Business
ZFM GROUP LTD primarily provides wholesale clothing services to retailers, online merchants, and other commercial clients.
Product information displayed on the website includes, but is not limited to, product styles, sizes, quantities, and descriptions. Customers may select products and submit orders based on their specific purchasing needs.
Unless otherwise agreed upon in writing by both parties, product sales on the website constitute one-time purchase transactions and do not create an ongoing supply arrangement, subscription, or automatic renewal service.
- Product Information
We strive to ensure that product names, images, sizes, descriptions, and other information on the website remain accurate and up-to-date.
Due to differences in display devices, browser settings, and photography environments, there may be slight variations in color, texture, or visual appearance between product images and the actual products.
Product inventory, available sizes, and supply status are subject to change at any time. We reserve the right to adjust product information, prices, and inventory levels, or to remove products from the site as necessary.
- Orders and Purchasing
Before submitting an order, customers should carefully verify the selected products, styles, sizes, quantities, shipping information, and other order details.
Submission of an order does not constitute unconditional acceptance of the order by us. Order confirmation may be subject to verification of inventory, order details, and payment status.
If an order cannot be fulfilled due to insufficient inventory, errors in product information, system malfunctions, or other reasonable causes, we may contact the customer to cancel the order and process the situation according to the actual payment status.
- Pricing and Payment
Product prices displayed on the website are those shown on the order checkout page.
Customers must complete payment for their orders using the payment methods provided at checkout. Unless otherwise explicitly stated, product costs, applicable taxes, and shipping fees associated with an order may be calculated separately based on the specific details of the order. Customers must ensure that the payment and billing information provided is true, accurate, and complete.
We may suspend or cancel the relevant order if payment fails, is declined, or cannot be completed.
- Responsibilities of Business Customers
As our business primarily serves commercial procurement clients, customers should determine purchase quantities based on their own sales, inventory, and operational needs.
Customers are responsible for verifying product styles, sizes, quantities, and other procurement requirements before submitting an order.
If a customer resells purchased products to their own clients, the customer is solely responsible for the associated sales activities, pricing, promotional content, and after-sales arrangements.
- Delivery
We will arrange product delivery in accordance with the order information.
Estimated delivery times, shipping costs, and other delivery details may vary based on the destination, product availability, and carrier operations.
Delivery may be affected by weather, traffic, carrier operations, holidays, and other uncontrollable factors; therefore, delivery times stated on the website are estimates rather than guaranteed arrival times.
Customers must ensure that the delivery information provided is accurate and complete.
- Returns and Refunds
Returns and refunds will be handled in accordance with the “Return and Refund Policy” published on the website.
If products have quality issues or order discrepancies covered by the applicable policy, customers must contact us within the specified timeframe and provide the necessary order and product information.
Return requests arising from customer errors—such as selecting the wrong style, size, or quantity—will be processed according to the applicable return policy and the specific circumstances of the order.
Refunds will be processed via the original payment method once refund eligibility is confirmed and necessary reviews are completed.
- Intellectual Property
Unless explicitly identified as belonging to a third party, all content on this website—including text, product images, page designs, graphics, logos, site structure, trademarks, and other materials—is the intellectual property of ZFM GROUP LTD or the relevant rights holders.
No one may copy, modify, distribute, sell, republish, publicly display, or otherwise commercially use the website’s content without prior written permission from us or the relevant rights holders.
Customers must not use the website’s content to engage in activities that infringe upon the intellectual property rights or other legal rights of others.
- Acceptable Use
You agree to use this website in a lawful and reasonable manner and to comply with applicable laws and regulations. You may not:
use the Website in a fraudulent or unlawful manner;
gain unauthorized access to the Website’s backend or other restricted areas;
interfere with the normal operation of the Website or compromise its security;
upload malicious code, viruses, or other harmful programs;
copy or engage in mass scraping of Website content without permission;
impersonate another individual, business, or organization;
use the Website to engage in activities that infringe upon the legitimate rights and interests of third parties;
use the Website in any other manner that may harm the rights or interests of the Website, the Company, or other users.
If we reasonably believe that a user has violated these terms, we may restrict, suspend, or terminate their access to relevant Website functions.
- User-Submitted Information
If you submit inquiries, comments, order information, or other content via the Website, you must ensure that the information provided is true and accurate and does not infringe upon the intellectual property rights, privacy rights, or other legitimate rights and interests of third parties.
We will not accept information containing unlawful, infringing, fraudulent, malicious, or otherwise inappropriate content.
- Third-Party Services
Certain Website functions may rely on third-party service providers, such as those for payment processing, website hosting, delivery, technical support, or other related services.
Third-party services may be subject to their own terms and privacy policies. We assume no liability beyond that prescribed by law for the operational conduct of services independently provided by third parties.
- Limitation of Liability
To the maximum extent permitted by applicable law, ZFM GROUP LTD shall not be liable—beyond the scope prescribed by law—for losses arising directly or indirectly from the following:
temporary inaccessibility of the Website;
network or communication failures;
interruptions to third-party services;
unforeseen technical issues;
provision of incorrect or incomplete information by the customer;
losses caused by the customer’s improper use of the Website or products;
delays or losses caused by force majeure or other circumstances beyond our reasonable control.
Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.
- Force Majeure
We shall not be liable—beyond the scope of applicable law—for any delay or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, war, government actions, transportation disruptions, supply chain interruptions, network failures, or other major events.
15. Dispute Resolution
In the event of a dispute between you and ZFM GROUP LTD regarding the use of the website, orders, or related services, both parties shall first seek to resolve the matter through amicable communication.
If the dispute cannot be resolved through negotiation, it shall be handled in accordance with applicable UK law and by a court of competent jurisdiction or another lawful dispute resolution body.
- Governing Law
These Terms and the relationship between you and ZFM GROUP LTD arising from the use of this website or related transactions shall be governed by the laws and regulations applicable to the company’s place of registration and the relevant transactions; the court of competent jurisdiction shall be determined in accordance with applicable law.
In the event of any conflict between any provision of these Terms and applicable law, the mandatory provisions of the applicable law shall prevail, and the remaining provisions shall continue to be valid and enforceable.
- Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified or deleted to the extent permitted by law, while the remaining provisions shall remain in full force and effect.