ZFM GROUP LTD (hereinafter referred to as “we” or “us”) values the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use this website, browse products, submit orders, or contact us.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
- Information We Collect
Depending on how you use the website, we may collect the following information:
1.1 Contact Information
When you submit inquiries, place orders, or contact us, you may be required to provide your name, email address, phone number, company name, shipping address, and other necessary contact details.
1.2 Order Information
When you make a purchase, we may collect information related to your order, including selected products, styles, sizes, quantities, order numbers, shipping addresses, and order status.
1.3 Website Usage Information
When you visit this website, we may automatically collect certain technical and usage information, such as your IP address, browser type, device type, access times, page view history, and website interaction data.
1.4 Cookies and Similar Technologies
We may use cookies and similar technologies to ensure the website functions correctly, remember your preferences, analyze website usage, and improve website functionality.
You can manage or restrict cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.
- How We Use Your Information
We may use the collected information for the following purposes:
Processing and managing your orders;
Providing services related to products and wholesale purchasing;
Responding to your inquiries, questions, or business communications;
Confirming orders, delivery details, and other transaction-related matters with you;
Improving website functionality, product presentation, and user experience;
Maintaining website security and preventing unauthorized use;
Fulfilling obligations required by applicable laws and regulations;
Handling necessary matters related to orders, payments, and customer service.
We will not use your personal information for purposes unrelated to the original collection purpose, unless permitted by law or with your separate consent.
3. Information Sharing
In the ordinary course of business, we may share relevant information with third parties that assist us in operating the website and providing services, to the extent necessary. These include:
Website hosting and technical service providers;
Order processing and delivery service providers;
Payment service providers;
Website analytics and security service providers;
Legal, regulatory, or government agencies.
We share information only to the extent necessary to provide the relevant services or fulfill legal obligations, and we require such service providers to implement reasonable information protection measures.
We do not sell your personal information.
- Payment Information
If you make a payment through the website, relevant payment information may be processed directly by third-party payment service providers.
To protect the security of payment information, we generally do not store full bank card numbers or payment account passwords in our own systems. The specific handling of payment information is subject to the privacy policies of the relevant payment service providers.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information and reduce the risk of unauthorized access, use, modification, disclosure, or loss.
However, as the internet environment is not absolutely secure, we cannot guarantee that information transmission or storage is entirely free from all security risks.
- Information Retention
We retain personal information only for the period necessary to achieve the purposes described in this Privacy Policy, fulfill orders, and comply with relevant legal, tax, accounting, or other statutory obligations.
When the information is no longer required for these purposes, we will delete, anonymize, or otherwise appropriately handle the information in accordance with applicable laws.
- Your Privacy Rights
Subject to applicable laws, you may have the following rights:
To request access to the personal information we hold;
To request the correction of inaccurate or incomplete information;
To request the deletion of personal information, where permitted by law;
To request the restriction of the processing of certain personal information;
To object to specific data processing activities;
To request to obtain or transfer your personal information, where applicable.
To exercise these rights, please contact us using the contact details provided. We may take reasonable steps to verify the requester’s identity to ensure information security.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data processing rules.
We are not responsible for the privacy practices, content, or information security measures of third-party websites. We recommend that you read the relevant privacy policies of any third-party websites before visiting them.
- Privacy of Minors
This website is primarily intended for customers with the capacity to make purchases and engage in commercial procurement. We do not knowingly collect personal information from minors who are below the age prescribed by law.
If you believe that a minor has provided us with personal information, please contact us promptly so that we may take appropriate action.
- Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business operations, adjustments to website functionality, or changes in applicable laws and regulations.
The updated policy will be posted on this page, and the date of the change will be reflected by updating the “Last Updated Date.” We recommend that you check this page periodically to stay informed about the latest privacy protection rules.